Official Documents

Terms and Conditions v9 delivery

Please read this document carefully before using the v9 delivery platform. By registering or using any of our services, you are deemed to have read, understood, and agreed to all terms stated here.

Last Updated: 1 January 2026

Important – Please Read Before Proceeding

This Terms and Conditions document is a legally binding agreement between you ("User") and v9 delivery ("Platform"). Continued use of this platform constitutes your acceptance of all terms herein. If you do not agree, please cease using the platform immediately.

1

Eligibility & Registration Requirements

To register and use v9 delivery services, you must meet all of the following eligibility requirements without exception. v9 delivery reserves the right to verify your eligibility at any time and suspend your account if these requirements are not met.

  • You must be at least 18 years of age at the time of registration.
  • You are a legal resident or citizen of Malaysia.
  • You are not currently on any self-exclusion list or prohibition list issued by any authority.
  • You are registering in a personal capacity and not on behalf of any company or business entity.
  • You may only hold one active account at v9 delivery. Owning more than one account is a breach of these terms and may result in account suspension and forfeiture of balances.
  • The information you provide during registration must be accurate, complete, and up to date.
KYC Verification

V9 delivery conducts an identity verification (KYC) process for all accounts. You may be asked to submit a copy of your ID, utility bill, or other documents for verification purposes. This process is in place to protect you and the integrity of the platform.

2

User Account & Responsibilities

Your account at v9 delivery is for your personal use only. You are solely responsible for all activities that occur under your account, including any financial transactions, bets, or setting changes made using your login credentials.

  • You are responsible for keeping your password and login credentials confidential.
  • Do not share your login details with any other party, including family members.
  • Contact our support team immediately if you suspect your account has been accessed without authorisation.
  • V9 delivery will not be held liable for any losses resulting from your failure to keep your account secure.
  • You are responsible for ensuring that your use of the platform complies with the laws applicable in your jurisdiction.

If you believe your account has been compromised, change your password immediately and contact the v9 delivery support team via live chat. We will act promptly to secure your account.

3

Deposits & Fund Withdrawals

V9 delivery offers a range of local payment methods for the convenience of Malaysian users. All financial transactions are subject to the following policies:

  • The minimum deposit is as specified on the deposit page and may vary depending on your chosen payment method.
  • All deposits are processed in Malaysian Ringgit (MYR) only.
  • V9 delivery does not charge any processing fees for deposits or withdrawals. However, your bank or e-wallet provider may apply their own charges.
  • Withdrawals can only be made to an account registered under the same name as your v9 delivery account.
  • Daily and weekly withdrawal limits apply. Please refer to the withdrawals page for the latest information.
  • V9 delivery reserves the right to request additional identity verification before approving large withdrawals.

Approved withdrawals are typically processed in under 15 minutes. Unusual delays may occur due to system maintenance or additional verification requirements.

All funds deposited into your account may only be used for betting and gaming on the v9 delivery platform. Any attempt to use the platform for money laundering will be reported to the relevant authorities.

4

Bonuses, Promotions & Special Offers

V9 delivery offers a variety of bonuses and promotions from time to time to reward player support. All bonuses are subject to specific terms and conditions stated alongside each offer.

  • Every bonus carries a rollover requirement that must be met before a withdrawal is permitted.
  • Bonuses may only be claimed once unless otherwise stated.
  • V9 delivery reserves the right to void any bonus claimed unlawfully or through fraudulent means.
  • Bonuses cannot be transferred to other users or converted directly into cash.
  • Promotional offers have an expiry date. Expired bonuses cannot be reactivated.
  • Only one active bonus is permitted at a time unless otherwise stated in the promotion terms.
How to Read Rollover Requirements

A 5x rollover means you must wager 5 times the bonus value before a withdrawal is allowed. Example: A RM100 bonus with a 5x rollover requires RM500 in total wagers before the bonus funds can be withdrawn.

5

Game and Betting Rules

All games and betting activities on v9 delivery are conducted in accordance with established rules. Game results are final and cannot be disputed unless a verifiable technical error has occurred.

  • All games use an independently audited RNG (Random Number Generator) system to ensure fairness.
  • Confirmed bets cannot be cancelled except in cases of technical error acknowledged by v9 delivery.
  • In the event of a technical interruption during gameplay, v9 delivery will endeavour to resolve the situation fairly based on available data.
  • The use of automated software, bots, or any tool that provides an unfair advantage is strictly prohibited.
  • Winnings obtained through the exploitation of bugs or system vulnerabilities will not be paid and the account in question will be suspended.

For Sports Betting, cancelled or postponed events are subject to the specific settlement policies stated in the sports betting rules section of this platform.

6

Accepted User Conduct

V9 delivery expects all users to act responsibly and respectfully. The following activities are strictly prohibited and may result in permanent account suspension or closure:

  • Identity fraud or impersonating another person during registration or verification.
  • Using another person's credit card or bank account without their authorisation.
  • Collusion between players to manipulate game outcomes.
  • Attempting to hack, disrupt, or gain unauthorised access to v9 delivery systems.
  • Spreading false or misleading information about v9 delivery to other users.
  • Money laundering or any form of illegal financial activity conducted through the platform.
  • Abusing the bonus or promotion system through multiple account registrations.
Consequences of Breach

Violation of any of the above rules may result in immediate account suspension, forfeiture of all balances including winnings, and reporting to the relevant authorities where criminal conduct is involved.

7

Data Security & Privacy

V9 delivery takes the security of your personal data seriously. All information you provide is protected with 256-bit SSL encryption and stored on secure servers.

  • Your personal data is used solely for account management, transaction processing, and service communications.
  • V9 delivery will not sell or disclose your personal data to third parties without your consent, unless required by law.
  • You have the right to request access to your personal data held by v9 delivery at any time.
  • For more information on how we handle your data, please read Privacy Policy ours.
8

Account Suspension and Closure

V9 delivery reserves the right to suspend or close any account at any time with reasonable cause. Likewise, users may request closure of their own account at any time.

  • Account closure upon user request will be processed within 3 business days.
  • Any valid balance remaining in the account will be returned to the original payment method within 7 business days after verification.
  • Account suspension due to a breach of terms may result in forfeiture of remaining balances and unclaimed winnings.
  • Users whose accounts are suspended due to fraudulent activity are not eligible to appeal.
  • Users who wish to self-exclude for responsible gaming reasons may do so through account settings without any penalty.
9

V9 delivery Liability Limits

V9 delivery strives to provide a high-quality, seamless service. However, there are limits to our liability in certain situations:

  • V9 delivery is not responsible for losses arising from internet disruptions, device failures, or technical issues on the user's end.
  • We are not responsible for any financial decisions you make based on your betting activity on this platform.
  • In the event of a technical error resulting in an overpayment, v9 delivery reserves the right to recover the excess amount.
  • V9 delivery does not guarantee uninterrupted service in the event of circumstances beyond our control, including natural disasters, cyberattacks, or third-party service outages.

The maximum liability of v9 delivery to any user under any circumstances shall not exceed the total deposits made in the 30 days prior to the claim.

10

Terms Amendment and Notification

V9 delivery reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. All amendments take effect immediately upon being published to this website.

  • Users will be notified of material changes via their registered email or in-account notifications.
  • Continued use of the platform after any amendment constitutes acceptance of the revised terms.
  • If you disagree with any amendment, you have the right to close your account and withdraw any valid balance.
  • It is your responsibility to review this page periodically to stay informed of the latest terms.

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising will be resolved through the process established by v9 delivery, and where necessary, through the jurisdiction of the relevant Malaysian courts.

What We Promise You

Behind these terms is a genuine commitment we uphold for the satisfaction of every v9 delivery user.

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Fair and Transparent Terms

Every term is written in plain language. Nothing is intentionally worded to confuse. What you read is what applies — no hidden interpretation.

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Personal Data Protection

Your data is protected with 256-bit SSL encryption. v9 delivery does not share your personal information with third parties for marketing purposes without your consent.

Winnings Payment Guaranteed

Your legitimate winnings will be paid in full with no deductions. v9 delivery maintains a clear and transparent payout policy — not just a promise on paper.

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Notice of Changes to Terms

You will be notified via email or account notification whenever significant changes are made to these terms and conditions — so you always know your rights.

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Responsible Gaming

V9 delivery provides self-exclusion tools, deposit limits, and loss limits to help users manage their gaming activity responsibly.

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Support for Issue Resolution

If you feel these terms have been violated or there is an issue that needs resolving, our 24/7 support team is ready to help. Every complaint is taken seriously and handled fairly.

Other Policies You Should Know

These Terms and Conditions should be read alongside the following documents for a complete understanding of your rights and responsibilities.

18+

Have You Read and Understood Our Terms?

Open a v9 delivery account today and enjoy a safe, fair, and entertaining online experience. Your winnings are guaranteed to be paid in full.

Play responsibly. Never bet more than you can afford to lose. Minimum age 18.

Bahasa Melayu